reflector updates
reflector updates

New support notifications!





You may notice a change in our support bubble that lives in the lower right corner of our application. We have updated this to ensure that you are receiving alerts once our support team has responded to your tickets. Solving your problems is of high important to us and we don't want any communication to go unnoticed. Please let us know what you think of the improved feature!

The alerts are as follows:

Quick Help will lead you to our expansive help center where you are likely to find an article that will help you along. If you still didn't find what you are looking for, submit a request and our support team will help you along!

You have open support requests means that you have submitted tickets and our support team is still working on a solution, but has not yet responded back to you. Clicking this will take you to the page where you can view your open tickets.

You have new support responses means that our support team has responded back on the ticket. It is now your turn to click this bubble and see how they have helped you!

We are hopeful that this aides in the best communication possible between Listing Mirror and our users. Please let support know if you run into any issues by submitting a request at

Rule filter fix





Rule filters now apply to fields that are sourced from the Product. Moving forward listings who are sourcing fields from Product will now be properly matched.

Revert Manage Inventory fix





Pressing Revert after updating the Manage Inventory page now properly sets your changes back to original values.

Sign in with Google





Does your Listing Mirror email exactly match your Google email address?

Are you tired of typing your password like it's 1997?

Happy days, you can now sign in with Google when you are logging in to Listing Mirror!

Note: If your Google email does not match your Listing Mirror email, you won't be able to use this… but you can always change your Listing Mirror email associated with your account by navigating to Profile -> Manage Users

Back to the Basics Webinar





Do you feel like you could use a refresher on how to use your Listing Mirror account?

Have you seen a few new features that you’re not sure how to use?

If you answered yes, our Back to the Basics webinar is the perfect place to answer these questions. We will be focusing on the core features on which Listing Mirror was built. Join us to get a refresher or to learn something new!

Sign up soon to save your spot!

Removing line breaks from product catalog descriptions





You will no longer need to type <br> in your descriptions when editing your listings inside of Listing Mirror. Just hit enter and we'll take care of the html for you. However, please keep an eye on your listings in the coming weeks to make sure no unintended consequences were caused by this improvement. Take a look at this article to see what HTML is allowed in your Product Catalog:

Now Add or Remove Quantity in Bulk





We have updated the Bulk Edit Quantity Update template to now allow you to add or subtract from your current in-stock quantity, as well as setting an entirely new quantity.

  • Set inventory to a specific quantity by entering in the number of the quantity available for that warehouse. For example, if you know that you have 10 items available for SKU 123 in Warehouse 1, but we were displaying 14 quantity, you would set Warehouse 1's column to 10.

  • Add quantity by entering in the number you would like to add followed by a plus sign (#+). For example, if you have received a new shipment of 10 items for SKU 123 in Warehouse 1, enter 10+ in the column for Warehouse 1 and we will automatically add 10 to the current in-stock quantity at the time of the upload.

  • Remove quantity by entering in the number you would like to remove followed by a negative sign (#-). For example, if you need to dispose of 10 damaged items for SKU 123 in Warehouse 1, enter 10- in the column for Warehouse 1 and we will automatically deduct 10 from the current in-stock quantity at the time of the upload.

We hope this improvement makes for an easier inventory management workflow for our customers! If you have any other questions, check out the support article here.

Walmart Order Import





Walmart US has recently added a new filter to their Order API that greatly improves importing orders. This should prevent orders being missed moving forward.

Non Editable Listings Update





We have updated the experience for non-editable market listings! From now on when we have a market listing that you cannot change from within Listing Mirror, we'll disable those fields but still show you what we have for them. If you have listings that you are unable to edit but believe you should please contact support!

WooCommerce Tracking data!





Users of WooCommerce can now receive tracking data updates! Please install the Shipment Tracking app in WooCommerce, and then in Listing Mirror - edit your WooCommerce integration -> Advanced -> check Send Tracking